What we do

Four services. One bill. Same team.

Take all four or take one. Most clients start with support, add security, then bring us a project. The pricing scales by user count and the contract doesn't lock you in.

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The four services

Pick one. Pick all four.

IT Support & Consultancy

Fast, responsive support when something goes wrong. Proactive monitoring to stop issues before they start. Clear, commercial advice when leadership needs direction. And hands-on Microsoft 365 training that helps your team stay productive.

Phone or email a real engineer in the UKUK helpdesk, no offshore call centres or scripts
We spot problems before you do24/7 monitoring agents on every laptop, server and switch
A senior IT mind on tap when the boss has a questionVirtual CTO and quarterly strategic reviews
Train your team to actually use Microsoft 365User and admin training: Outlook, Teams, SharePoint, OneDrive

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Cybersecurity & Compliance

Endpoints locked down. MFA done properly. Phishing tested, not assumed. Cyber Essentials Plus delivered in weeks, and ISO 27001 preparation handled end-to-end — without the typical consultancy cost or complexity.

Block viruses and ransomware on every deviceSentinelOne XDR (next-gen antivirus + threat detection) on every laptop, desktop and server
Block strangers from logging in as your staffConditional Access policies and MFA (a code from your phone) enforced everywhere
Filter dodgy emails before they hit the inboxMicrosoft Defender for Office 365, scans for phishing, dodgy links and attachments
We handle the certifications and customer auditsCyber Essentials, Cyber Essentials Plus, ISO 27001 prep and GDPR paperwork

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Cloud & Communications

Microsoft 365 cleaned up and properly governed. Teams Phone replacing legacy telephony. Fibre and Ethernet connectivity that delivers consistent performance — not just headline speeds.

Microsoft 365 set up so your files and emails are safe and findableTenancy admin, Exchange Online, SharePoint and OneDrive governance
Make and take calls in Teams instead of an old phone systemTeams Phone deployment, direct routing and porting your existing numbers across
Reliable internet that doesn't drop at 4pm on a FridayBusiness broadband (SoGEA, FTTP) and dedicated leased lines from BT, Vodafone and Gamma
Hosting that scales with you, with no on-site server roomMicrosoft Azure cloud infrastructure and fully-managed Windows/Linux servers

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IT Projects & Infrastructure

Office moves, infrastructure refreshes, Windows 11 deployments, and DR testing. Fixed price upfront, clear cutover dates, and documented handovers — delivered properly and on schedule.

Solid office Wi-Fi and a network that handles a busy dayCisco, Meraki and Ubiquiti switching and access points, designed and installed
Replace ageing servers without disrupting the businessHyper-V, VMware and Microsoft Azure server platforms
New laptops ready to use, straight out the boxWindows 11 with Microsoft Intune and Autopilot, devices arrive pre-configured to your settings
Confidence you can recover from a fire, theft or ransomwareBackup design, DR (disaster recovery) runbooks and tested restores

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How an engagement starts

Three steps. Roughly four weeks.

Same shape whether you're hiring us for support, a one-off project or the full set.

Health check

Free 2–4 hour walkthrough of network, security, backups and licensing. Written report inside 48 hours, no obligation.

Quote and plan

Fixed price for projects, fixed monthly fee for support. Plain-English statement of work. You sign before any work starts.

Take the keys

Onboarding, monitoring agents deployed, MFA tightened, helpdesk routed. Polite handover from your old provider.

SLA

The promises in writing.

Response times

Critical issues1 hour
High priority4 hours
StandardNext business day

Uptime & monitoring

Uptime SLA99.9%
Monitoring24/7
ReportingMonthly

Security standards

CertificationCyber Essentials
ProcessesISO 27001 aligned
AssessmentsRegular

Want a chat first?

30-minute call, no slide deck, no commitment. Tell us what's hurting and we'll tell you whether we're the right fit.

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