We'll tell you not to spend money
Not every review ends with an upgrade. A lot of them end with "leave it as it is" or "wait for the next release". Saves a typical client about £15k a year.
About us
Enterprise IT. Built for SMEs.
Based in the South West, serving SMEs UK-wide. After delivering IT at scale for one of the UK's largest sporting venues, we saw the same challenges repeated in smaller organisations — high costs, low visibility, and compromises on security. Unity exists to fix that, giving businesses from 1 to 500 users access to the same standard of IT — without the overheads.
Enterprise tools, fair pricing
What we believe
Good IT shouldn't be a luxury.
The IT industry quietly decided years ago that smaller firms get a different version of the product. Lower-tier kit. Junior engineers. Contracts that add 8% at every renewal and a call centre when something breaks. The gap to enterprise sits in the small print, where customers don't think to look.
We don't accept that split. The same Microsoft, Cisco and SentinelOne stack that protects a 500-seat firm works just as well at twelve staff. Partner pricing exists. Plain English exists. Engineers who actually pick up the phone exist. They just don't usually come in one package.
So we built the package. UK engineers, fixed fees that don't drift, advice that sometimes amounts to "leave it alone, you don't need it". The IT company we'd want if we were sitting on the other side of the desk.
The bits that actually matter.
Most IT companies say the same six things on this page. Here's what those six things look like in practice for us.
No commission, no targets
Engineers aren't paid commission on hardware or licences. The recommendation you get is the same one we'd give a friend running a similar business.
The team uses this stuff at home
Most of our engineers run Microsoft 365 personally, use Keeper for their own passwords and have UniFi or Meraki kit on the home network. We recommend what we'd buy for ourselves.
Charity-tested security
If you can secure a 12-volunteer charity laptop fleet on a shoestring, you can secure most things. Our standard build started there.
We've been the buyer
Both founders have signed off six-figure IT spend at the wrong end of a slick sales pitch. We know what regret looks like, so we don't sell it.
Five users or 500
The sole trader gets the same team, the same SLA and the same advice as the 80-person firm. That's not a slogan, that's how the rota works.
Six things we hear back from clients.
The recommendation isn't the upsell
If the cheapest option works, that's the one we suggest. Sometimes the answer is "wait three months, then revisit it".
We've run real estates
The team's CVs include a UK sporting venue, two manufacturing groups and a regulated financial services firm. The fundamentals don't change because you're smaller.
The price is what we said
Fixed price for projects, fixed monthly fee for support. Anything outside the contract gets quoted before we start — never landing as a surprise on next month's invoice.
You won't outgrow us
Clients have grown from a handful of staff to fully-formed teams under the same contract. No fresh paperwork, no renegotiation — it scales by user count, that's it.
You'll talk to people who know you
Same team, same account manager. They pick up the ticket already knowing your setup — which laptop belongs to whom, which printer always plays up, which server nobody dares restart.
UK based, UK rules
Your data stays on UK soil. The phone is answered in office hours by someone you've met. Not a call centre, not a chatbot.