Three minutes of your time.
Fill out the form or drop us an email, whichever's easiest. We respond inside one working hour, normally faster. If you're after the free 2–4 hour health check, just say so in the message.
We actually reply.
Whichever channel you use, email, message or phone, you get the engineers who'll actually work on your network.
- Where we're based · South West UK
On-site in the South West. Remote support UK-wide. - Hours · Mon–Fri, 9am to 6pm
Out-of-hours rota for clients with 24/7 contracts
What you get back from the health check
- A clear map of your network showing every device, server and connection — what's there, what's ageing, and what's missing
- Security findings prioritised by what's most likely to cause an issue first
- Backup verification carried out properly — we restore a file, not just rely on a green tick
- A licence audit with any overspend clearly highlighted
- A straightforward plan for the next 6 and 18 months, with realistic budget guidance
- A 30-minute walkthrough call to talk it all through with you
The questions we get asked most.
If yours isn't here, just ask. We answer email faster than we update web pages.
What's actually in the free health check?
Two to four hours on site or remote, depending on the size of the estate. We document the network kit, run an external vulnerability scan, audit your M365 tenancy and licences, test a backup restore and look at the recent ticket pattern. You get a written report ranked by what we'd fix first, with rough costs against each line.
How long does it take and when does it land?
On-site portion is half a day. Report comes back inside 48 hours of the visit. We can run it during business hours or after-hours, whichever causes less disruption.
Is there genuinely no obligation?
Genuinely. You get the report, you decide what to do with it. Plenty of clients have taken our list and given it to their existing provider. We'd rather you knew where you stood than felt cornered.
What happens if we want to work with you after?
We agree which items from the report to tackle and in what order. Onboarding takes roughly four weeks: monitoring goes on first, then helpdesk routing, then we work through the prioritised fixes. Your previous provider gets a polite handover with full documentation.
Do you work with businesses our size?
Sweet spot is 5–100 staff. Smaller is fine (we run a sole-trader contract for £49 a month). Larger we can do but we'd be honest if a bigger MSP would suit you better.