Privacy Policy & Terms

1. Information We Collect

Unity Technology Services collects information to provide better services to our clients. We collect information in the following ways:

• Information you give us: Contact details, business information, and service requirements when you enquire about our services.
• Information we get from your use of our services: Technical information about your IT infrastructure during support and consultancy services.
• Website usage: Information about how you use our website, including IP addresses, browser type, and pages visited.

2. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve our IT services
• Communicate with you about our services and support
• Develop new services and features
• Protect Unity Tech and our clients from fraud and abuse
• Comply with legal obligations and industry standards

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted partners who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

5. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time

6. Contact Information

For any privacy-related questions or to exercise your rights, contact us at:

1. Service Agreement

By engaging Unity Technology Services, you agree to these terms and conditions. Our services are provided subject to the terms outlined in individual service agreements and these general terms.

2. Service Delivery

Unity Tech commits to:

• Deliver services with professional competence and care
• Maintain confidentiality of client information
• Provide services in accordance with agreed specifications
• Comply with relevant industry standards and regulations

3. Client Responsibilities

Clients agree to:

• Provide accurate and complete information
• Grant necessary access to systems and facilities
• Pay invoices according to agreed terms
• Comply with security policies and procedures

4. Limitation of Liability

Unity Tech's liability is limited to the value of services provided. We maintain professional indemnity insurance and will work to resolve any issues promptly and fairly.

5. Termination

Either party may terminate services with appropriate notice as specified in individual service agreements. All confidentiality obligations survive termination.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block third-party cookies
• Clear all cookies when you close the browser